Privacy Policy

Privacy Policy

This Privacy Policy explains how Language Point processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses in Masallı. It applies to visitors, prospective learners, and enrolled participants who interact with our services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

How We Use Data

We use personal data to respond to inquiries, assess starting level, match learners with a group and timetable, confirm course terms, manage enrolment, arrange scheduled lessons, support guided practice, and review course progress. We also use data to process payments, maintain internal records, communicate service updates, operate the website, protect against misuse, and meet legal or accounting obligations. Where we process technical data, it is used for security, troubleshooting, and basic service improvement.

Processing is limited to operational, administrative, and legal needs.
02

Service Providers

We may share personal data with service providers that support website operation, communications, record keeping, payment processing, or related administrative functions. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures. We do not authorize them to use the data for their own unrelated purposes.

Service providers receive only the information needed to perform their tasks.
03

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights or the rights of others, investigate misuse, or support the handling of disputes and claims. Any such disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure may be required for compliance, safety, or dispute handling.
Privacy Office

Contact Information

Privacy email
Privacy phone
+994 51 528 62 24
Mailing address
3, Məhəmməd Füzuli Küçəsi, Masallı, AZ
Privacy contact
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing. You may also object to processing in limited cases and ask for clarification about how your data is used. Some requests may be limited where we must keep information for legal, administrative, or security reasons.

Available rights depend on the nature of the data and the applicable legal basis.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or issue involved. We may ask for information needed to confirm your identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason to the extent required by law.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period necessary to handle inquiries, manage enrolment, deliver courses, maintain records, resolve disputes, and meet legal, accounting, or operational obligations. When data is no longer needed, we delete it, anonymize it, or restrict it so it is no longer used for active processing, subject to any legal retention duty.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it.

We review this notice when our practices or legal obligations change.
01

Data We Collect

Depending on how you interact with Language Point, we may process identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment and payment records, attendance and progress notes, and technical data such as device, browser, and log information. We may also process information you choose to provide in messages, forms, or during a center visit.

We collect only the data needed to manage inquiries, enrolment, and course administration.
02

Sources of Data

We receive personal data directly from you when you contact us, request a course, complete a form, book a visit, or enrol. We also obtain data from your participation in lessons, guided practice, and progress reviews, as well as from website interactions that generate technical records. In limited cases, we may receive payment-related confirmation from the relevant payment channel.

Information comes from direct submissions, course activity, and basic website use.
03

Types of Cookies

The site may use essential cookies needed for security, page delivery, and form functionality. It may also use preference cookies to remember basic settings and session cookies to support navigation during a visit. Where enabled, analytics or similar cookies may be used to understand general site use and improve performance.

We use a limited set of cookies for operation, preferences, and basic measurement.
04

Cookie Controls

You may block or delete cookies through your browser settings, and you may also adjust any cookie preferences offered on the site. If cookies are disabled, some functions may not work as intended, including form handling or session-related features. Browser controls do not remove data already collected before the change.

Cookie choices can be managed through browser settings and, where available, site controls.